Service

At Liner, you can expect satisfactory customer service with long tradition. We are highly devoted to the most packaging solutions to meet your specific needs. We have the effective service system to ensure professional and flexible management of any affairs.

1. Pre-sales technical consultation

2. Model selection

3. Machine guidance

4. Operation & maintenance training

5. Maintenance service

6. Quick supply of spare parts

7. Customer satisfaction track

After-sale Service

Liner promises that all machines made by us come with services of repair and replacement.

Machine warranty is 12 months. We provide free repair services to any failures caused by us within warranty time. However wearing parts are not included.

1. Any quality failure problems happens within guarantee period, we will reply within 4 hours after receiving your request.

2. Liner will provide lifelong maintenance service to all parts and regular maintenance to all packaging machine.

3. We will handle any quality failure occurred within warranty time.

4. We will provide lifelong technical support started from using of the machine.

5. We will supply normal parts within warranty period to ensure better user experience. Parts supply will be charged after warranty period.